I wanted to give you a brief update on our plans to continue paying pensions during this difficult period.

Firstly, we would like to take this opportunity to say that we hope that you, your family and your colleagues remain safe through this period and our thoughts and best wishes are with you.

Plumbing Pensions takes the threat posed by COVID-19 (Coronavirus) extremely seriously. The health, safety and well-being of our employees and paying pensions are our top priorities.

We have taken a number of steps so that critical operations such as paying pensions continue as normal. We may however see an increase in the time it takes to respond to member and employer queries.

If you are feeling lonely and isolated, you can find help and support from this charity: www.reengage.org.uk  Reengage is also looking for volunteers to help continue their good work with the elderly and vulnerable in these extraordinary circumstances.

The government guidance and situation is constantly evolving, we will continue to provide updates as and when anything changes.

Six government organisations have come together to publish a simple pension guide for members called “COVID-19 and your pension – where to get help“. It shows how the government organisations are working to protect pension savers and how individuals can protect themselves against pension scams.

If you have any questions please contact the administration team on 0131 556 9090.